Booking Terms and Conditions

To help us to make sure that the training is a success, please can you ensure the following:

 Prior to Training

  • Ensure that the register/number of participants attending is confirmed to us. We will require the course register to create certificates for the delegates (if required) and will need this at least five days prior to the agreed date to ensure that adequate handouts are prepared and available. Additional candidates can be added after this by email notification up to the agreed maximum number. Any oversubscriptions are charged at £5 per head. An invoice will be provided on order for online bookings and forwarded within 24 hours of booking for offline bookings.
  • Ensure that all required contact details are provided including emergency contact details for the day of training.

 On the Day

  • Ensure that the Childcare Consultancy trainer/representative is notified of your health and safety procedures whilst on site. (Only for Venue)
  • Ensure that the room has been adequately set up in order to proceed with training, equipment requested has been supplied with full instructions on use and contact details of your appointed person to contact in an emergency are provided. (Only for Venue)


  • The total fee is due on receipt of booking.
  • All fees shown are inclusive of VAT.
  • Unfortunately credit terms are not available.

 Cancellation Charges

  • More than 28 days prior to training start date – full refund.
  • 14-27 days prior to training start date – 50% refund.
  • Less than 13 days to training start date – no refund is possible.
  • If we have not been informed of the cancellation, the full fee remains payable.